Return & Exchange Policy

At DECAY, we want you to be completely satisfied with your drop. If something isn’t right with your order, you can request a return or size exchange under the following conditions.

Returns & Size Exchanges

We accept returns and size exchanges within 7 days of delivery. To be eligible:

• The item must be unused, unworn and unwashed.
• All original DECAY tags must be attached.
• The item must be returned in its original packaging.
• Proof of purchase must be provided.
• Return shipping costs are paid by the customer, unless the item received was defective or incorrect.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Items bought on sale, on clearance or in archive drops.
• Limited-edition or special collectible items.
• Products that have been used, washed or altered.
• Orders placed with a promotional code, discount code or voucher. These are final sale.

Store Credit & Refunds

Once we receive and inspect your returned item, we will let you know whether your return has been approved or rejected.

To protect our limited drop inventory, approved returns are issued as DECAY Store Credit or processed as a size exchange (subject to stock availability).

Refunds to the original payment method are issued only for verified manufacturing defects.

Defective or Incorrect Items

If you receive a defective or incorrect item, contact us within 48 hours of delivery at support@decay.co.in with unboxing proof. We will arrange a replacement if the product is available.